About the Company

Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services.

Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 150 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago.

As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting-edge diagnostic solutions to healthcare organizations worldwide. Our cloud-based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry.

We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it.

We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field.

About this Role (Responsibilities):

Specimen reception, accessioning, additional requests and return of samples and reports

• Receive, accession, scan and digitise all stained slides and upload to the hub in preparation for pathologist review and reporting

• • QA all samples
  • Register and maintain referring clinician and patient information related to a given referred case and institute
  • Return all physical materials (Blocks, slides, paper reports) to the referring laboratory upon issue of the individual case final report.
  • Ensure compliance with CQC requirements, GDPR legislation, and maintain patient records in accordance with all data protection protocols
  • Complete all mandatory company training and job specific training required for the role, including ISMS, GLP, DocuSign, SDLC as applicable.
  • Ensure UKAS standards and all policies and procedures are adhered to.

Digitisation of slides

• • QC and review scan slides before upload to the Diagnexia hub ensuring documentation and formatting is correct
  • Scan quality
  • Case creation
  • Patient data
  • Maintenance of the scanning document library

Training

• • Training of new customers to upload and download documents and images.
  • Training of new staff to ensure competency, documentation of staff competency.
  • Coordinate training activities, as required, with the respective users for new or updated referral centres. This includes scheduling classroom training i.e. via Zoom or in-house.
  • Ensure training records are obtained and filed following completion of scheduled training

Performance & Continuous Improvement

• • Assist with the development of the reception and Quality System as the business and products grow.
  • Monitor the performance and ensure customer KPI’s are met in accordance with contractual obligations
  • Proactively identify process improvements in relation to Quality within Diagnexia

Support of customer and regulatory audits as required

• • Support CQC compliance audits, internal audits, customers audits as required

Health & Safety

• • Comply with applicable health and safety requirements
  • Act as fire warden, first aider as required

Management

• Management of digital laboratory operations
• Ensure proper staffing level and coverage is in place as required.
• Forecasting of staff requirements in line with growth.
• Management of all or part of the digital laboratory team, including:
  • Directly supervising employees (as Line Manager)
  • Hiring of new team members
  • Motivate and develop team to improve performance & satisfaction
  • Establish training program for new Quality and Regulatory Affairs team members

Other

• Actively participating in CQC assessments; monitoring and updating CQC-related requirements pertaining to the Oxford digital facility, including adherence to GDPR.
• Owner of the risks associated with the Deciphex/Diagnexia risk register for the Oxford digital facility.
• Monitoring and tracking all Oxford-related customer contracts, materials, requests, and complaints for the digital facility.
• Responsibility for all digital-related operations including incident management logging and communication and liaison with relevant personnel.
• Manage UKAS accreditation and maintenance of accreditation for the digital facility.
• Work with other Section Leads in the Wet Laboratory facility to ensure that all turnaround times are met and a high quality and efficient service is provided at all times.

About You (Skills and Experience):

• Diploma or higher in a life science subject
• Experience in diagnostic laboratory or closely related industry (Anatomical Pathology, Pharma, Medical Device, IVD etc)
• Experience with digital pathology is an advantage
• Experience working with an electronic documentation system is highly desirable
• Experience with a recognised quality guidance or standard such as GxP/GLP, ISO 13485 and/or ISO 9001 is an advantage
• Experience with GLP regulations or software will be ‘a distinct advantage’
• Organised and diligent with activities
• Motivated and independent worker
• Ability to work with various groups (internal and external customer base)
• Good time keeping skills and ability to meet timelines
• Proactive with improving document control and training process
• Willing to learn and be proactive in developing skills & experience

Work Environment:

• This position is Office Based; Building B, Langford Locks, Kidlington, Oxfordshire. OX5 1LH.

What are the benefits of working with Diagnexia?

• Competitive salary with performance based annual increments.
• Healthcare benefits
• Competitive annual leave
• A true sense of meaning in your work by contributing to better patient outcomes.
• The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment.
• A chance to work on exciting,challenging and unique projects.
• Regular performance feedback and significant career growth opportunities.
• A highly collaborative and supportive multi cultural team.

Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law.