About the Company

Through the work that we do, the team at Deciphex helps pharma to accelerate the process of essential drug development and helps patients to get timely and accurate diagnosis.

Founded in Dublin in 2017, Deciphex has scaled rapidly to a team of over 150 people and counting who are providing software solutions to address the pathology gap in research pathology and clinical areas. We have offices in Dublin, Exeter, Oxford, Toronto and Chicago and are expanding our team throughout the world.

We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it.

We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field.

Read more about Deciphex here and more about our incredible team on our Careers Page here

About this Role

The Sales Operations Specialist is responsible for overseeing and supporting the day-to-day operations of the sales team to ensure the efficiency and effectiveness of the sales process. This role involves managing sales data, creating and implementing sales strategies, and supporting the sales team with tools and resources to meet their goals. The ideal candidate will have strong leadership skills, a deep understanding of sales processes, and a proficiency in CRM administration and other sales operations tools and technologies.

Responsibilities

• Commercial Funnel Management:
  • Collaborate and build strong relationships with the Sales team to drive accurate and up-to-date information within the CRM system (Hubspot).
  • Consistent monitoring and maintenance of data quality and integrity in the sales pipeline, identifying and resolving any discrepancies with Sales.
  • Implement processes and tools to improve funnel hygiene and reporting accuracy
  • Management and development of CRM automation and workflows for continuous improvement and optimization

• Sales Strategy, Planning & Analysis:

• • Collaborate with Senior Sales Leads to develop and execute sales strategies aligned with business objectives, including annual quota setting & planning.
  • Sales Process Optimization
  • Prepare regular reports and dashboards on sales performance, forecasts, and trends.
  • Lead the provision of training, coaching, and support to the sales team to enhance their skills and performance.
  • Foster a collaborative and high-performance culture within the sales team.
  • Own the preparation and training of Sales Processes and CRM “Standard Work” (Operating procedures) for existing and new hires in collaboration with the HR team

• Cross-Functional Collaboration:

• • Work closely with marketing, finance, legal, product, HR and customer service teams to ensure alignment and support of sales initiatives.
  • Act as a liaison between the sales team and other departments to facilitate communication and collaboration.
  • Lead any Strategic and Optimisation projects as may be required to further drive improvements in our Sales and CRM processes and practices, including automation of reporting.

Required Skills and Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3-5 years of experience in sales operations, sales management, or a related field.
• CRM experience essential (Hubspot preferable), with experience with sales analytics tools.
• Proven track record of improving sales processes and driving sales performance.
• Strong leadership and team-building skills.
• Detail-oriented with a focus on accuracy and quality.
• Proactive and self-motivated with a strong sense of initiative.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent organizational and project management skills.
• Effective communication and interpersonal skills, with the ability to work collaboratively and build strong relationships across teams.
• Proficiency in Google Suite (Docs, Sheets, Slides) and other relevant software

What are the benefits of working with Deciphex?

• Competitive salary with performance based annual increments.
• Healthcare benefits
• Competitive annual leave
• A true sense of meaning in your work by contributing to better patient outcomes.
• The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment.
• A chance to work on exciting,challenging and unique projects.
• Regular performance feedback and significant career growth opportunities.
• A highly collaborative and supportive multi cultural team.

Deciphex is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law.