CitySwift is looking for a high agency Account Director with strong commercial, communication and problem solving skills to join our fast-paced Sales team.

As the world's leading data platform for public transport, CitySwift powers data-driven decision making for some of the largest transport networks across the globe. Backed by over €15 million in venture capital funding and a partner list that includes the world's largest public transportation operators and government authorities, such as National Express, Go-Ahead Group, Transport for London and many more, CitySwift is in accelerated growth mode with 100% YOY revenue growth and 150% growth in new customers in 2023.

CitySwift’s mission is to increase the adoption of sustainable public transportation usage around the world - our platform currently optimises over 1 billion passenger journeys annually, and our target is to reach over 10 billion by 2026.

At CitySwift, you’ll get the opportunity to take ownership, deliver measurable impact and develop professionally - reshape the future of public transport by accelerating CitySwift’s growth through massive new business, renewal and expansion opportunities!

About the role

Reporting to the VP of Sales, you’ll be highly organised, detail-oriented and bring a can-do attitude to a team of hardworking sales professionals. As the Account Director you’ll be responsible for building and maintaining relationships with key C-level stakeholders within a base of enterprise accounts, working towards renewals and identifying upsell opportunities to hit revenue targets.

This role also requires working closely with the Business Development, Customer Success, Product, Tech and Marketing teams to drive adoption and advocacy of our platform, while engaging with senior industry stakeholders to nurture, grow and retain key client relationships.

You’ll be the primary point of contact for clients, developing solid business relationships with them by understanding their needs and identifying opportunities for new and repeat business to ensure ongoing customer satisfaction and retention.

Key responsibilities

• Manage the end-to-end sales cycle from pipeline building to initial deal & renewal.
• Influence technical, operational and executive stakeholders in both public and private transport organisations
• Build a deep understanding of the bus industry, CitySwift’s suite of solutions and key market segments in UK, Ireland, Europe and APAC
• Create and nurture long-term partnerships with C-level as well as operational stakeholders, to influence them through thought leadership, industry best practice and product knowledge
• Provide weekly feedback and forecasting on all account activity through CRM and internal channels
• Support CitySwift’s business development by sharing client feedback with Product, Tech and Customer Success teams

Key skills

• 3+ years’ experience in B2B Enterprise SaaS sales
• Experience selling complex solutions to enterprise organisations
• Comfortable with detailed technical conversations
• Excellent communication skills, both oral and written, strong presentation skills, and a demonstrated ability to sell to C-suite stakeholders
• High agency, able to work with minimal supervision and be accountable
• Highly organised and comfortable managing multiple high priority projects simultaneously
• Demonstrated ability working towards tight deadlines / quarterly targets

Not required but nice to have

• Commercial experience in the public transport sector
• Experience working in a high-growth environment

We value, recognise and reward our people

• Competitive market salary
• Health and Life Insurance and matched pension schemes
• 25 days annual leave, with additional company days off throughout the year
• Flexible working hours and hybrid/remote working opportunities including Work Abroad Program
• Paid Sick, Maternity and paternity benefits
• Employee Assistance Programme (EAP), mental health and wellbeing supports
• Employee referral program with opportunity to earn up to €4,000 per referral
• Annual Service recognition benefits (Additional Annual leave and pension contributions)